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How to Respond to Positive and Negative Online Reviews?

How to Respond to Positive and Negative Online Reviews?

Online reviews are an important part of any business because they are just like testimonials that show the credibility of the firm. With the prevailing situation, they’ve even become necessary when you own a small business. More than ever, people are looking for businesses and products online. Having positive reviews and ratings will help you stand out and bring more traffic to your website. But what should you do when you have negative reviews? In this article, we discuss how to deal with positive and negative online reviews.

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